Returns and Refunds Policy

At Candlemaking.com.cy, we are committed to providing high-quality products and an enjoyable shopping experience. Please carefully read our policy regarding returns and refunds:

1. No Returns
   All sales are final. Once your order is confirmed and processed, we cannot accept returns for any reason, including change of mind, incorrect selection, or ordering the wrong product.

2. No Refunds
   We do not offer money-back guarantees. Payment for all orders is considered final. Please ensure you review your order carefully before completing your purchase.

3. Product Information & Assistance
   We strive to provide accurate product descriptions, images, and details on our website. If you are unsure about a product, please contact our customer support team before placing your order. We are happy to provide guidance to help you make the right choice.

4. Damaged or Defective Items
   If your item arrives damaged or defective due to shipping or manufacturing, please contact us immediately with photos and a description of the issue. We will review the situation and provide a solution, which may include a replacement or store credit at our discretion.

By placing an order with Candlemaking.com.cy, you agree to these terms.