Terms of use of the service

1. Orestis Craft Center cannot provide any guarantee regarding the availability of the products listed on the website. However, we commit to promptly informing customers about any unavailability if there is corresponding interest. We strive to display only products available for sale on our website. Nevertheless, all our products and services are subject to current availability and may be withdrawn or modified at any time, even after you have completed your order. Our staff ensures to contact you promptly regarding any product or service shortage/change, offering you the option to modify or cancel your order.

Prices of products may increase or decrease without prior notice. International climatic conditions and economic circumstances that affect our imported products may cause fluctuations in our price lists.

2. For optimal and timely service, please ensure that you correctly enter your contact details, including your phone number and email. Contact information that is incomplete or written with illegible characters will not be considered, and orders will not be processed.

3. The stability and reliability of our products may be affected by storage conditions, combined use with other products, or if they are used differently than instructed or according to their respective recipes.

4. The information provided on the relevant pages of our online stores regarding the use of products is in accordance with international literature and scientific practice. In case of doubt or unfamiliarity with the use of a specific product, we recommend consulting a relevant expert (doctor, aromatherapist, holistic therapist, etc.). Please pay attention to contraindications where mentioned, as well as the stated dosages, usage percentages, required safety measures and equipment, and any other indications or warnings.

5. Specifically, regarding essential oils available for sale, our company assumes no responsibility for improper use. Please read carefully the usage instructions of each essential oil detailed on the respective page of our online store. Remember: essential oils are highly concentrated active substances and should always be used according to the instructions and recommended literature.

6. Our company assumes no responsibility for the improper use of products or the results of final products that you may create using the materials provided by the company. The user is responsible for following usage and safety instructions, and we recommend thoroughly testing your final products before any mass or widespread production or distribution. The company's liability is limited to the value of the products only and does not extend to any subsequent loss.

7. Specifically concerning the fragrances sold, consumers should be aware of the following:

Fragrances are complex formulations composed of natural and synthetic aromatic raw materials and solvents. Depending on the formula, which is confidential and protected by intellectual property rights by each manufacturer, they are used for specific applications. As fragrance sellers, we conduct specific tests before introducing a new fragrance to our store to assist you in your selection using the "fragrance chart."

Unfortunately, due to the complexity of fragrances, their performance can be affected, and their behavior may change depending on the batch. Every new batch meets the technical specifications of the previous one, but if there is any change in the initial raw materials by the manufacturer, we may not be aware of it.

Moreover, a change in the recipe in which it is incorporated, or even the equipment used, can affect the fragrance. It is always recommended to conduct a small-scale test for the intended application. Laboratory tests and larger-scale tests can yield different results.